Free standard shipping on orders over R1000
Delivery in 2 to 5 working days
Storage & RAM
3GB+64GB + eMMC 5.1Supports expandable storage: up to 1TB*Available storage and RAM are less than the total memory due to storage of the operating system and software pre-installed on the device.
Dimensions
Height: 168.76mm Width: 76.41mm Thickness: 8.77mm Weight: 192g
Processor
MediaTek Helio G8512nm process, octa-core
CPU: up to 2.0GHz
Display
6.71" Dot Drop display
Resolution: 1650 × 720 HD+Aspect ratio: 20.6:9
Brightness: 500 nit (typ)Contrast ratio: 1500:1NTSC 70% (typ)
Reading mode
Battery & Charging
5000mAh (typ)10W fast charging10W in-box charger Micro USB
Rear Camera
50MP main camera f/1.8Auxiliary lens**Auxiliary lens refers to QVGA lens with an active pixel array of 248 x 328.
Rear video recording 1080P 1920x1080 30fps720P 1280x720 30fps
Front Camera
5MP front cameraf/2.2 Front video recording 1080P 1920x1080 30fps 720P 1280x720 30fps
Securtiy & Authentication
Rear fingerprint sensor AI Face unlock
Network & Connectivity
Dual SIM + MicroSD Network bands:2G: GSM: 2/3/5/83G: WCDMA: 1/5/84G: LTE FDD: 1/3/5/7/8/20/284G: LTE TDD: 38/40/41
Wireless networks:Wi-Fi Protocol: 802.11a/b/g/n/ac Bluetooth 5.1 Supports FM radio(with headphone jack)
NFC
NFC function may vary between markets.
Navigation & Positioning
GPS | Glonass | Galileo | Beidou
Audio
3.5mm headphone jack
Sensor
Virtual Proximity | Accelerometer
Operating System
MIUI 13 based on Android 12
Package Contents
Redmi 12C / Adapter / USB cable / SIM eject tool / Warranty Card / User guide
Delivery:
We offer free courier delivery for all orders over R1000, orders under R1000 will incur a delivery fee of R80. Delivery takes 2-5 business days.
Orders are dispatched with one of our courier partners from our warehouse in Cape Town, within 1 working day of payment being received. We select the best / fastest courier based on your location.
Our Courier Partners
Returns / Refunds:
We aim to offer the very best service to our customers, if for whatever reason you are not happy with your purchase and would like to arrange a return, please contact us on info@smartphoneshop.co.za.
Smartphone Shop will refund a customer in full for products purchased and returned within 7 business days of the product being received by the customer. Once 7 days has passed, the normal product warranty process applies.
Any product returned within the 7 day period must be unopened, unused and not damaged in any way.
Smartphone Shop offers FREE returns - meaning we cover the cost of collecting the item from you, simply email us with your order number and the reason for your return on info@smartphoneshop.co.za and we will facilitate the return.
Cases where we cannot offer a refund or exchange:
Only items that have been purchased directly from smartphoneshop.co.za can be returned to smartphoneshop.co.za.
Refunds / Exchanges
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and process your refund, credit or exchange.
Refunds are processed within 48 hours and may take up to 3 working days to appear in your bank account depending on your bank. Credits are applied and available to use within 24 hours.
Warranties
Smartphone Shop supports at least a 1 year warranty on all of our items, we want you to enjoy any purchase you make from us and take pride in offering the best customer experience possible. If you have any problems with any purchase you have made from us, please feel free to contact us anytime. Warranty period or not, we are here to help.
What does the warranty cover?
Our warranties cover any defects in material or workmanship under normal use during the Warranty Period.
During the Warranty Period, Smartphone Shop will repair or replace, at no charge, products or parts of a product that proves defective because of improper material or workmanship, under normal use and maintenance.
What will we do to correct problems?
Smartphone Shop will either repair the Product at no charge, using replacement parts.
What does the warranty not cover?
Warranties do not cover misuse or damage by the user, in cases where there are clear signs that the product has been actively damaged or misused, the warranty will be null and void.
For warranty claim or technical support, please contact us on info@smartphoneshop.co.za and we'll get back to you right away.