Free standard shipping on orders over R1000
Delivery in 2 to 5 working days
Experience rugged durability and exceptional performance with the UleFone X9 Pro. This rugged smartphone is designed to withstand the harshest conditions while providing you with a seamless Android 11 experience. Explore its key features and specifications:
Design and Dimensions
Height: 158 mm
Width: 77.5 mm
Depth: 13.85 mm
Weight: 235 grams (Note: Size and weight may vary by configuration and manufacturing process.)
Rugged and Water-Resistant
Rated IP68 for splash, water, and dust resistance (up to 1.5 meters for 30 minutes)
Rated IP69K for additional water resistance
MIL-STD-810G Certification for durability
Designed to withstand tough conditions but charger and accessories are not water-resistant
Operating System
Android 11 with a pure Android system
No ads for a clean user experience
Performance
MediaTek Helio A25 processor
CPU: MediaTek MT6762
CPU frequency: Octa Core, up to 1.8GHz
GPU: IMG GE8320
GPU frequency: up to 600MHz
4GB of RAM and 64GB of flash storage
Expandable storage with SD cards up to 256GB (SD card not included)
Display
5.5-inch All-screen LCD Multi-Touch display with IPS technology
Resolution: 720x1440 HD+
Rounded corners design for a 5.5-inch diagonal display
Camera
Dual rear camera setup:
13MP main camera
2MP depth sensor
Photo resolution: up to 3072x4096 pixels
Video resolution: up to 1080x1920 pixels
Dual LED flash
Various photography and video features, including AI scene detection
Front Camera
5MP selfie camera
Various photography and video features
Underwater Photography
Supports underwater photos and video recording
Quick switch between shooting modes underwater
Battery
5000mAh built-in lithium-ion polymer battery
Supports 10W super-fast charging
Standby Time: Up to 414-662 Hours
Talk Time: Up to 11-17.8 Hours (Actual capacity may vary)
Unlock Options
Supports Face Unlock for convenient security
Network
Dual SIM card support with 4G connectivity on both cards
Supports 4G/3G/2G and VoLTE HD calling
Compatible with various network bands
Connectivity
Wi-Fi: Supports 802.11 a/ac/b/g/n
Bluetooth: Supports Bluetooth 5.0
Navigation: Supports multiple positioning systems including GPS, GLONASS, Galileo, and BEIDOU
NFC: Supports Google Pay for convenient transactions
Sensors
Acceleration Sensor, P-sensor, L-sensor, E-compass, NFC
Multimedia
Video: Supports various formats including MOV, FLV, MKV, AVI, 3GP, MP4
Audio: Supports formats like MID, FLAC, MKA, MP3, M4A, AAC, AMR, OGG, MP2
Image: Compatible with GIF, JPEG, PNG, BMP
Ebook: Supports TXT and HTML formats
Ports
Micro USB
3.5 mm Headphone Jack
Card Slot
Two Nano SIM slots and a TF Card slot for expandable storage
Notification Light
White light for charging prompt
SAR (Specific Absorption Rate)
Head: 0.299 W/kg
Body: 0.383 W/kg
Language Support
Wide language support for various regions
In the Box
UleFone X9 Pro
AC Power Charger Adapter
Data Cable
Protective Film (Pre-installed)
Tempered Glass Screen Protector
SIM Needle
Multiple Languages Manual
Warranty Card
EU plug charger included (varies by region)
Package and accessories may vary in appearance but maintain the same functionality.
Delivery:
We offer free courier delivery for all orders over R1000, orders under R1000 will incur a delivery fee of R80. Delivery takes 2-5 business days.
Orders are dispatched with one of our courier partners from our warehouse in Cape Town, within 1 working day of payment being received. We select the best / fastest courier based on your location.
Our Courier Partners
Returns / Refunds:
We aim to offer the very best service to our customers, if for whatever reason you are not happy with your purchase and would like to arrange a return, please contact us on info@smartphoneshop.co.za.
Smartphone Shop will refund a customer in full for products purchased and returned within 7 business days of the product being received by the customer. Once 7 days has passed, the normal product warranty process applies.
Any product returned within the 7 day period must be unopened, unused and not damaged in any way.
Smartphone Shop offers FREEÂ returns - meaning we cover the cost of collecting the item from you, simply email us with your order number and the reason for your return on info@smartphoneshop.co.za and we will facilitate the return.
Cases where we cannot offer a refund or exchange:
Only items that have been purchased directly from smartphoneshop.co.za can be returned to smartphoneshop.co.za.
Refunds / Exchanges
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and process your refund, credit or exchange.
Refunds are processed within 48 hours and may take up to 3 working days to appear in your bank account depending on your bank. Credits are applied and available to use within 24 hours.
Warranties
Smartphone Shop supports at least a 1 year warranty on all of our items, we want you to enjoy any purchase you make from us and take pride in offering the best customer experience possible. If you have any problems with any purchase you have made from us, please feel free to contact us anytime. Warranty period or not, we are here to help.
What does the warranty cover?
Our warranties cover any defects in material or workmanship under normal use during the Warranty Period.
During the Warranty Period, Smartphone Shop will repair or replace, at no charge, products or parts of a product that proves defective because of improper material or workmanship, under normal use and maintenance.
What will we do to correct problems?
Smartphone Shop will either repair the Product at no charge, using replacement parts.
What does the warranty not cover?
Warranties do not cover misuse or damage by the user, in cases where there are clear signs that the product has been actively damaged or misused, the warranty will be null and void.
For warranty claim or technical support, please contact us on info@smartphoneshop.co.za and we'll get back to you right away.